Sure, you can handle it. But should you?
Let our experts manage the tech maintenance while you focus on your business.
Let our experts manage the tech maintenance while you focus on your business.
Mindbreeze InSpire SFX Update
Installation
Copyright ©
Mindbreeze GmbH, A-4020 Linz, 2024.
All rights reserved. All hardware and software names are brand names and/or trademarks of their respective manufacturers.
These documents are strictly confidential. The submission and presentation of these documents does not confer any rights to our software, our services and service outcomes or other protected rights. The dissemination, publication or reproduction hereof is prohibited.
For ease of readability, gender differentiation has been waived. Corresponding terms and definitions apply within the meaning and intent of the equal treatment principle for both sexes.
.
Introduction
New versions of Mindbreeze InSpire can be installed via the Management Center. This requires the SFX file and a web browser with access to the Management Center. You can download the SFX file from the Mindbreeze website using the following link: Updates & SPI
Installation
Open the Management Center and navigate to the section “Setup” “Update“.
Use “Choose File“ to select the SFX file and click “Upload File.“ A progress bar displays the progress of the upload process.
Next, important information about the update is displayed.
If you agree to the GTC, click “I agree to the General Terms and Conditions.“
You will then see a preview of the scheduled update.
You’ll be able to check which version is being replaced (current) and which version is the updated (new) version.
Next, we recommend that you perform a "test update". Some checks are performed in the test update, but nothing is actually installed. The system remains in its original state. You can also skip this step. To perform this step, make sure that "Test Update" is selected and click "Start". During the process, detailed information is displayed at the bottom of a console.
If the test update has been successful, a "Success" notice appears.
Then select “Perform Update.“ Some options are displayed.
You can configure the following options:
“Start Services after Update“ | After the update, configured services are restarted automatically. |
“Update Plugins“ | Plugins delivered with SFX are updated |
“Force Update“ | Must be entered if an older version is installed. (“downgrade“) |
Click "Start" to finally finish the update process. Note: The services are not available during the update process! Detailed information is displayed at the bottom of a console while the update is being performed. If the update is successful, a “Success“ notice appears.
Troubleshooting
ERROR: Updating Atomic host from ostree
If the InSpire update fails with the error message "ERROR: Updating Atomic host from ostree", a common cause is insufficient free space on the /sysroot partition. The /sysroot partition contains the home directories of the system administrators who log onto the appliance via SSH. It is not intended for system administrators to store data in the home directory, so the size of the /sysroot partition is only a few GB. Often an InSpire update also updates the operating system, which requires enough free space on the /sysroot partition. Make sure that all home directories do not occupy more than a total of 10MB of disk space and retry the update.