Mindbreeze GmbH, A-4020 Linz, 2017.
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This product information (PI) defines the scope of usage and the features of Mindbreeze InSpire services. In addition, it provides an overview of the application interfaces and supported platforms.
Mindbreeze InSpire is a software system enabling the search for information objects in a corporate context ("Enterprise Search Software"). Information objects can be any kind of information contained in structured, partially structured or unstructured storage systems. For most use cases these information objects will be document files in a file system, e-mails in an e-mail box system or documents in a document management system or archive.
Mindbreeze InSpire comprises a multi-stage service-oriented architecture for indexing and searching document files and e-mails on desktop and server computers in enterprises.
For accessing systems containing contents to be indexed (for search) – i.e. data sources – the following architecture components are utilized: index service, filter service, crawler service, query service and client service. The chart below shows the logical components of this architecture.
The above chart shows the system for indexing typical schematic data sources. The components correspond to the essential working steps of the indexing process and will be discussed in the following chapters.
All components communicate based on HTTP/S connections.
The crawler searches the source system exhaustively for new and changed contents that need to be indexed.
This can be achieved in two ways:
The Mindbreeze InSpire – Filter Service enables extraction and filtering of the textual information from various file types. For this purpose, document files are forwarded by Mindbreeze InSpire - Crawler Service to Mindbreeze InSpire - Filter Service.
Note: As of many proprietary formats the filter service cannot guarantee that the text/HTML output is 100% identical to the original file content.
In this working step, the actual index for full text search is created or updated if the source system was changed. The index store can be considered as storage with index information which optimized to answer search queries.
The clients connect with Mindbreeze InSpire – Query Service to query the index. Query loads can be distributed by utilizing several Mindbreeze InSpire – Query Service and Client Service services. Several types of clients can be used (e.g. Mindbreeze InApp client, to be integrated into third-party products), which can be realised based on Mindbreeze InSpire SDK.
The Mindbreeze InSpire – Web Client connects with the Client Service to send queries to the Query Service.
Mindbreeze InSpire – Management Service enables central configuration and deployment of services for Mindbreeze Enterprise Search.
Mindbreeze InSpire – Advanced Configuration helps you to configure a distributed Mindbreeze InSpire infrastructure.
Mindbreeze InSpire – Guided Configuration helps you to configure a single instance of Mindbreeze InSpire - Index Service with several data sources.
NOTE: The Guided Configuration is supported on Microsoft Windows Platforms only.
An essential component for securing access rights is the so-called access check. The access check ensures that the context of the user logged onto the system is evaluated for any potential search result and applied so that only those search results a user has the appropriate rights for will be displayed. This can be an external authorization of results or the authorization of results against an ACL (access control list) stored in the index. This depends on the data source connected via a specific connector.
The context of files and documents that are displayed as search results in a client (within the context of a query) is provided by this component. This enables, for example, the provision of application-specific context menu entries for data and documents in the search result list.
This section shows all features of Mindbreeze InSpire.
Mindbreeze InSpire comprises the following SDK interfaces:
The Mindbreeze InSpire SDK was updated for the 2016 Spring Release. Please make sure you use the updated SDK for future development.
Mindbreeze InSpire 2017 Summer Release supports the following SDK versions:
Mindbreeze InSpire provides a central configuration tool for creation, regular maintenance and administration of index catalogues. In addition, this central tool distributes the system components to the servers of the entire system. Central administration comprises all components of Mindbreeze InSpire (Mindbreeze InSpire – Crawler Service, - Filter Service, - Index Service, - Query Service, - Client Service) from a single point.
Server-side contents are indexed by Mindbreeze InSpire – Crawler Service component at regular intervals. The intervals can be defined for each data source (in seconds).
Re-indexing is in general not necessary for a software update from version 2016 Spring Release to the current Mindbreeze InSpire product version.
Mindbreeze InSpire 2017 Summer Release supports the data sources listed below for indexing, navigation and interaction during search. Additional data sources can be integrated via the Mindbreeze InSpire Connector Interface and Mindbreeze InSpire Software Development Kit (SDK) made available.
LDAP / Microsoft Active Directory
Microsoft SharePoint 2007 und Microsoft SharePoint 2013
Mindbreeze InSpire – Web Connector allows to crawl intranet and extranet sources by following links extracted from HTML sources. The following policy can be restricted to different levels: all, site only, link-depth, sitemap. Access restrictions for the Web Connector are set to unrestricted public access, meaning, if you need to restrict access to certain web content you need to implement a plugin based on the Mindbreeze InSpire – Connector Framework (SDK) that fits your situation and need.
Third party components:
Authentication mechanisms with Mindbreeze InSpire Web Client other than Kerberos (e.g. certificate-based authentication, form-based authentication, basic authentication,...) can be established by providing a SAML 2.0 identity provider infrastructure.
Note: Using Mindbreeze InSpire 2015 Client Service together with SAML 2.0 Identity Provider (IdP) was tested exclusively with the SAML 2.0 compliant Shibboleth 2.4.0 IdP. Other SAML 2.0 IdPs may but are not guaranteed to work out of the box.
IMPORTANT NOTE: Operating nodes interleaved between Linux and Windows are only supported for Mindbreeze InSpire - Filter Service, exclusively. A mixed operating system deployment of Mindbreeze InSpire services is not supported.
Mail: MBOX, EML
Open Document Format: ODT, ODS, ODP
Text files: TXT
Images: BMP, GIF, JPEG, JPG, PNG, TIF, TIFF, PNM, PGM, PPM, PBM, SVG
Web: HTML: CFM, HTM, HTML / XHTML: XHT, XHTM
Audio: MP3, AU, AIF, WAV, MID
ASCII- and ANSI-based text files (UTF-8)
Archive files: ZIP, JAR
Additional supported formats: PDF (Adobe PDF Format), RTF, URL, XML, COOML, RDF, FLV (Flash-Video), CLASS (Java Class Files)
The Mindbreeze InSpire - Filter Service supports Abbyy FineReader Engine 11 for OCR processing of contents by means of using appropriate Mindbreeze plugins. The 3rd party components (from vendor Abbyy) have to be licensed separately.
NOTE: Mindbreeze InSpire – Filter Service analyzers and filters files according to their content. A 100% complete and correct filtering of all contents can’t be granted.
Restrictions for using the “Microsoft Outlook PST file” filter:
It is strongly recommended to create a separate index for Microsoft Outlook PST files.
Mindbreeze InSpire supports the Unicode standard (UTF-8 and UTF-16) – in this way, all language and character set systems defined by this standard are supported.
The queries Mindbreeze InSpire Web Client sets off against server-side contents are taken over by Mindbreeze InSpire - Client Service of Mindbreeze InSpire architecture.
Users can search in one or more index catalogues at the same time using Mindbreeze InSpire Web Client. The catalogues can be located on one or more servers. The search results originating from specific indexes can be displayed or hidden as required by the user.
Mindbreeze InSpire enables an exact search for words (word based search) and for groups of words (phrase search). Such search will only display those results which contain the entire search term (single word or phrase).
Mindbreeze InSpire has an intuitive query language as known from Internet search engines.
By default, all search terms separated by space characters are forwarded to the search engine via a logic AND operator. A search for phrases can be performed by using quotation marks. The results can be limited by specifying the file type (file extension) and by specifying a category (e-mail, file, etc.) (see user manual).
In addition to the automatic AND operation, the Boolean operators "AND" and "OR" and brackets can be used. This enables performing a more detailed search.
Proximity of words can be used by "NEAR" to display preferably those results where both search terms are closer together.
The search also supports wildcards at the ending of words. The search functionality automatically provides a wildcard search in a special situation. During a search in the "title" metadata, wildcards are implicitly supported at the beginning and at the end of the search term; e.g.; a search for "report" will return results for *report* in the "title" metadata.
The search results are displayed in the main window according to categories. Depending on the search result, the following categories may be displayed (if there are results in the respective category):
The number of hits selected by the user are displayed for each category. Besides the navigation buttons ("Next", "Back") the hits of each category are dynamically classified to find the result faster. The type and manner of classification depends on the sorting of the result. If the result is sorted by date, classification will be done in time segments. Depending on the dimension of time covered by all results, results of this category will be divided into years, quarters and months (so-called "drill down" over time).
This section describes how to preview, highlight search terms and how to range and navigate in search results.
The main window displays the search results in two levels of detail. The overview only displays essential elements (e.g. name, place or date) to get a relatively quick overview of the results; such display varies according to the metadata which is available for the hits. In the more detailed view, a text preview of the content is provided, trying to display relevant passages of the summary text saved in the index. Each search term is highlighted in a different colour.
During the search the results are sorted within a category according to semantic relevance or chronologically, displaying the more important or more recent elements first. In the case of a chronological sorting the date of the last modification is used.
Alternatively, a ranking algorithm may be chosen which considers several criteria, including the number of times a search term is contained in a document and in what position (content-based ranking) for calculating a ranking based on the quality of a search result. When searching several phrases, the proximity of the phrases is considered, like when searching with "NEAR".
Mindbreeze InSpire allows for a simple and very quick navigation through the search results by means of the contextual navigation elements. In addition to the buttons for browsing (forward and backward), the divisions calculated online and dynamically are available. This enables a behaviour for fast navigation called "drill-down" in database technology. Even without knowing much about a searched object (few search terms), the result can be found simply and quickly.
In addition to opening a result (starting the associated application), Mindbreeze InSpire provides many possibilities for processing the searched object. Depending on the type, the context menu offers options for opening an object with other programs, opening the containing folder, copying the object to the Microsoft Windows clip board or displaying it in the Microsoft Windows Explorer. For each data source (source system) this menu is adapted to the conditions of the data source via the context interface and/or extended.
Mindbreeze InSpire offers so called „Search Tabs“. “Search Tabs” allow to constraint search requests for certain views. “Search Tabs“ are defined in user profile files and can be
Mindbreeze InSpire displays only those search results for which the current user has access rights (at least read-only access)..
For access checking Mindbreeze InSpire supports the following options according to the data source.
Mindbreeze InSpire comprises the following services:
Mindbreeze InSpire - File System Crawler Service
Mindbreeze InSpire – Microsoft Exchange Crawler Service
Mindbreeze InSpire – Web Connector
Mindbreeze InSpire – Microsoft SharePoint Connector
Mindbreeze InSpire – SAP KMC Connector
Mindbreeze InSpire – LDAP/Active Directory Connector
Mindbreeze InSpire – EMC Documentum Connector
Supported Client Operating System for Webbrowser Client
Newer versions are supported, after successful testing and approval as well.
User interface of the software product:
The specification and hardware details are different for the different editions 500K, 1M, 2M, 5M und 10M.
We deliver the hardware with a hardware support: 3 years and next-business-day support.
Mindbreeze InSpire includes Next Business Day basic support, which only applies to product problems around functionality described in this product information.
Product issues must be reproducible in an isolated environment.
Therefore a ticket must contain: