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    Atlassian Jira Connector

    Installation and Configuration

    Copyright ©

    Mindbreeze GmbH, A-4020 Linz, 2020.

    All rights reserved. All hardware and software names are brand names and/or trademarks of their respective manufacturers.

    These documents are strictly confidential. The submission and presentation of these documents does not confer any rights to our software, our services and service outcomes or other protected rights. The dissemination, publication or reproduction hereof is prohibited.

    For ease of readability, gender differentiation has been waived. Corresponding terms and definitions apply within the meaning and intent of the equal treatment principle for both sexes.

    .

    InstallationPermanent link for this heading

    Before you install the Atlassian Jira connector, you must ensure that the Mindbreeze server is installed and that the Atlassian Jira connector is included in the license. Use the Mindbreeze Management Center to install or update the connector.

    Configuring the Index and CrawlerPermanent link for this heading

    Navigate to the tab "Indices" and click on "+ Add Index" in the upper right corner to create a new index.


    Add a new data source by clicking on "Add Data Source" in the upper right corner. Select the category "Atlassian Jira".

    Configure the following required settings:

    “User Name”

    User name of a Jira user who has read access to the REST API.

    If "Disable ACLs" is set, the fields "User Name" and "Password" can be left empty. See below for more information on "Disable ACLs".

    “Password”

    Password of the user

    “Atlassian Jira URL”

    URL of the Jira REST-API

    The following settings are optional:

    “REST API Base Path” (Advanced Setting)

    Normally, the REST API is located at “<Atlassian Jira URL>/rest/api/2”, but if the path to your API is other than "rest/api/2", you can specify it here

    “Ignore Proxy”

    Ignores the proxy settings of the „Network“ tab

    “Page Size” (Advanced Setting)

    Number of Elements that a requested at the same time. Default value: 100 (Note: higher values can increase throughput, but also increase memory consumption)

    “Crawler Thread Count” (Advanced Setting)

    Number of threads used to download content. Default: 20

    “Max Attachment Size (MB)”

    If set, attachment exceeding this size limit are not indexed. (A setting of 0 disables the indexing of attachments completely)

    “Attachment Extension Include Pattern”

    If set, only attachments matching this regular expression are indexed (Java Regex) for example. odt|xls|doc|docx

    “Include Issue Comments”

    If active, comments on issues are set as HTML content

    “Disable ACLs“

    If set, no ACL information is indexed. Use only for public servers. Also, in the index configuration (Advanced Settings must be enabled), enable the "Unrestricted Public Access" option and disable the "Enforce ACL Evaluation" option. ATTENTION: All documents on the index are then visible to every user.

    If your Jira instance contains a large amount of data, it is recommended to enable delta crawling:

    "Enable Attachment Delta Crawling"

    If active, only attachments that have not yet been indexed are downloaded

    "Enable Issue Delta Crawling"

    If active, only new or changed issues are downloaded. Issues that have been deleted in Jira are not deleted during a delta crawl run. In order to remove deleted issues from the index, you must configure a "Delete Job Schedule" (see description below).

    "Crawler State Persistence Directory"

    If "Enable Issue Delta Crawling" is active, a directory is required to store status information about the last delta crawl run (or delete crawl run). If no directory is specified, this status information is stored in "/data/servicedata/<service-id>" by default.

    "Delete Job Schedule"

    If "Enable Issue Delta Crawling" is active, it is recommended to specify a quartz Cron Expression here. If the cron job is triggered, a delete crawl run will be started immediately after the next delta crawl run to delete issues and attachments that are no longer present in Jira. Please note that a delete crawl run can take a long time when dealing with large amounts of data.

    Then save the configuration and restart.

    Configuration of the Principal Resolution ServicePermanent link for this heading

    If you have checked the "Disable ACLs" option in the crawler, you can skip the configuration of the Atlassian Jira Caching Principal Resolution Service. Otherwise, the Atlassian Jira Caching Principal Resolution Service is necessary for groups, roles, etc. to be resolved and for Jira permissions to work correctly in Mindbreeze InSpire.

    Navigate to the "Indices" tab, scroll down to the "Services" section and click "+ Add Service" on the right to add a new Atlassian Jira Caching Principal Resolution Service. Select the "Service" "Atlassian Jira Caching Principal Resolution Service”.

    Configure the following required settings:

    “User Name”

    User name of a Jira user who has read access to the REST API.

    “Password”

    Password of the user

    “Atlassian Jira URL”

    URL of the Jira REST-API

    The following settings are optional:

    "REST API Base Path" (Advanced Setting)

    Normally, the REST API is located at “<Atlassian Jira URL>/rest/api/2”, but if the path to your API is other than "rest/api/2", you can specify it here

    “Ignore Proxy”

    Ignores the proxy settings of the „Network“ tab

    “Page Size” (Advanced Setting)

    Number of Elements that a requested at the same time. Default value: 100 (Note: higher values can increase throughput, but also increase memory consumption)

    Then select the currently configured "Caching Principal Resolution Service" on your Jira index.

    AppendixPermanent link for this heading

    RestrictionsPermanent link for this heading

    • Jira permission schemes with "Group custom field value" in the "Browse projects" permission are not supported.
    • Jira issue-level security is not supported. Jira issues with security level set cannot be found in the search if ACLs are enabled.

    Download PDF

    • Configuration - Jira Connector

    Content

    • Installation
    • Configuring the Index and Crawler
    • Configuration of the Principal Resolution Service
    • Appendix

    Download PDF

    • Configuration - Jira Connector